FAQs

Shipping + Delivery

Expect your pod in 6-8 weeks. Pods arrive unassembled in a stack of cardboard boxes on a large wooden pallet. After your purchase, we’ll send you a delivery questionnaire to collect important information for our delivery partners. Standard delivery means delivery during business hours 8:00-4:30 Monday - Friday.*

*Additional shipping costs will apply if outside of standard freight. Standard freight assumes loading dock and no additional services. Additional services include: Inside delivery, holiday/weekend, outside of normal business hours, expedited or guaranteed service.

 

Self Installation

The carrier will leave your palleted pod at the loading dock or inside the first threshold of the building. You’re responsible for accepting the delivery at time of arrival, storing the pallet indoors (and not stacked with other boxes), and transporting it to the final installation location. Customers that do not accept the order are responsible for storage and/or additional transport fees. 
Inspect the pallet upon delivery for any damage that may have occurred during shipping. If there’s damage, please tell the carrier to note it in the  BOL/POD, take photos, and contact customersuccess@mamava.com to let us know. Should you discover damaged pod parts as you unpack the boxes, you have 10 calendar days to submit the damage claim form. 

Pallet size:
7’10” W x 4’7” D x 2’7” H
Total weight: 550 lb

See our Preparing for Your Mamava document regarding self-installation.

 

Professional Installation

If you purchase Professional Installation, the delivery crew will schedule delivery with you directly and arrive with the pod at the agreed upon time. Our delivery partner is a crew of non-union professionals. If you need delivery by union members, please choose self installation.

See our Preparing for Your Mamava document regarding paid-installation.

 

Assembly

It takes two people a couple of hours to assemble a Mamava Solo.
A 7'9” of ceiling clearance is required for assembly. 

Product Specs

Here’s the Owner’s Manual 

Quick Specs
  • Dimensions: 4’W x 4’D x 7’9”H (including height of the antenna)
  • Door swing: 32”
  • Cord: 4’ GFCI protected electrical cord exists from the back left corner of the pod
  • Outlet: Must be within 2’ of a dedicated standard 15A or 20A 120V receptacle
Safety
  • The Solo is a piece of furniture, which exempts it from seismic bracketing according to ASCE 7 Section 13.1.4. 
  • The Solo is under 4' sq feet and in compliance with NFPA 13, so it does not require sprinklers. 
  • Seat weight limit of 300 lb.

    Scroll to the bottom for all product specs

       

      Mamava App (free) + Smart Access Technology

      The free Mamava app is an easy way for breastfeeding parents to check pod availability and unlock Mamava pods. (Pods can also be opened with keypad code and physical keys tool). After delivery, we’ll reach out to collect details about your pod’s specific site location so we can add it to the app to ensure proper pod functionality. If you need a tech-free pod, contact our sales team. 

      App Listing Options: Choose How Your Pod Shows Up on the Mamava App

      As the pod owner, you can select how (or if!) you want your pod to show up on the Mamava app. The three options are: Public, Public with limited access (most common for back-of-house use cases), or Not on the app. No matter what display options you choose, adding the specific location of your Solo pod supplies the Mamava team with information we need for any future service or maintenance.

      Public Listing

      For public spaces that would like all app functionality—wayfinding, occupancy, vacancy alerts, and entry.

      Limited Access Listing

      For spaces that have access limitations (i.e. employees only, ticket required) but want all app functionality. 

      Not on the app

      For high-security locations that don’t want any app functionality due to technological restrictions.

      *Contact our sales team if you prefer this app listing option or want to purchase a tech-free Solo Base model.

      Smart Access Benefits for Pod Users: Parents use the Mamava app to find and unlock pods with a touch of a button, check occupancy status, receive vacancy alerts, and read words of support from other breastfeeding parents.  

      Smart Access Benefits for Pod Owners: The Mamava app gives pod owners better access control by limiting lactation spaces for intended users only and eliminating additional layers of security between managers and employees. With the purchase of a Mamava Service Plan, pod owners receive usage reports that help measure the impact of pod(s), optimize placement, determine capacity planning, and simplify care and keeping.

      All specs

      Dimensions

      • Exterior: 4’ W x 4’ D x 7’9” H (Includes pod and antenna height) 300 lb
      • Interior: 16 sq ft; 43” W X 43” D X 80” H
      • 4.8”-5.8” step-up threshold
      • 32” door swing
      • Shipping Crate: 7’10” W x 4’7” D x 2’7” H; 550 lb
      • Minimum 7’9” ceiling clearance required for assembly

      Exterior materials + features

      • Rigid vinyl wall panels with expanded Polystyrene foam core
      • Standard direct-print white oak finish
      • 32” right-hand door swing with adjustable self-closing spring hinges
      • Recycled plastic felt roof for acoustic noise dampening

      Interior material + features

      • 24” W contoured ergonomic seat (with Matrex internal support system) made of nonabsorbent polyurethane fabric. 300 lb weight limit
      • 43” W x 8” D commercial-grade laminate shelf with an integrated outlet and two (2) USB ports
      • 24” W x 16” D fold-down laptop desk made from commercial-grade laminate with soft-close hinges
      • Built-in shatterproof mirror made of reflective acrylic
      • UL Listed ventilation fan provides air exchange rates of 55 ACH and 42dB of white noise
      • Stainless steel coat hook holds up to 15 lb
      • Two (2) 3’ occupancy-activated UL Listed
      • LED strip lights
      • Low-VOC composite wood floor pan with vinyl covering
      • Deadbolt lock with exterior occupancy indicator
      • Passive ambient lighting

      Electrical

      • UL Listed components
      • 4’ GFCI-protected power cord (exiting lower left back) occupies one standard 15A (or 20A) 120V outlet Draws approximately 6.5A

      Mobility

      • Four (4) adjustable leveling feet can raise the pod up to 1”
      • Four (4) built-in caster wheels allow for relocation; Disassemble and store as needed

      Testing + safety

      • ETL certified to UL STD 962 and CSA
      • STD C22.2#203:16
      • ASTM E-84 Flame Spread Rating is Class
      • A for walls and Class B for recycled plastic felt roof
      • Interior and exterior walls, shelf, desk and seat base meet UL Greenguard Gold rating
      • Floor meets GreenAir formulation for low VOCs and FMVSS 302 for flammability
      • Chair fabric is PVC and VOC free.
      • Compliant with California Technical Bulletin #117-2013 for flammability
      • Meets NFPA 13 Section 9.2.10 Standards


      Accessibility: Features compatible IAW 2010 ADA Standards

      • Door hardware meets 404.2.7
      • Mirror placement meets 603.3
      • Pod is designed for the perception of both audible and visible alarms to meet 215